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Getting Started - End Users

Welcome to Happy Bugs! This guide covers signing in and finding your way around the home screen.

Signing In​

Happy Bugs uses email and password sign-in. Your tenant administrator creates your account and gives you a temporary password.

  1. Open your organization's Happy Bugs address in your web browser. Your administrator will give you this link.
  2. Enter your Email Address — the one your administrator used to create your account.
  3. Enter your Password.
  4. Click "Sign In."

There is no "forgot password" link. If you can't remember your password, contact your tenant administrator.

If your organization has more than one site​

After you sign in, you may be asked "Where are you working today?" Pick the site you're working at. You can tick Make this my preferred site so you land there next time, and you can switch sites any time from the top bar.

Your Role​

As a User, you can enter and review data for your organization. You can't manage other users or change facility setup — those are administrator tasks. If you need more access, ask your tenant administrator.

Everything you see and enter belongs to your organization only. Other organizations can't see your data.

The Home Screen​

After signing in you'll see Welcome to followed by your organization's name, and a menu of options:

  • Result Entry — enter test results for a sample location
  • Corrections — fix a value that was already entered, with the full history kept on the record
  • ORC Logbook — log ORC visits and track them against the annual requirement
  • Trends — trend any value over a date range
  • SPC Charts — control charts with centerline and control limits
  • Data View — browse stored values by location, test, and time
  • Dashboard — the shared trends and SPC dashboard for your organization
  • Reports (coming soon)

The top bar has two buttons:

  • Theme switches between light, dark, and system display modes.
  • Logout signs you out.

Getting Help​

Sign-in problems​

  • "Invalid email or password. Please check your credentials and try again." Check the email address for typos and re-enter your password. If it still fails, ask your administrator to confirm your account.
  • "Too many login attempts. Please try again later." Wait a few minutes before trying again.
  • "This account has been disabled. Please contact support." Your account has been turned off. Contact your tenant administrator.

Other issues​

  • A menu option is missing: some options are only for administrators. Contact your tenant administrator if you think you need access.
  • The page won't load or looks wrong: refresh the page or clear your browser cache.

Who to contact​

  • Account, password, or access questions: your organization's tenant administrator
  • Technical problems your administrator can't resolve: HBDS support

Next Steps​

  • Troubleshooting Guide (coming soon)